Effective Date: Jan 1 2025
Last Updated: Apr 15 2025

At POSH Smarthome, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, account credentials.

• Device & Usage Data: IP address, browser type, device model, OS, and interaction logs.

• Location Information: Only when you enable location services.

• Home Data (with consent): Device usage patterns, automation preferences, and room configurations to improve smart automation experiences.

2. How We Use Your Information

We use your information to:

• Operate and maintain our website and app

• Deliver personalized smart home features

• Respond to inquiries and provide support

• Improve our services through analytics and feedback

• Send service updates, alerts, and marketing communications (if opted in)

• Comply with legal obligations

3. Information Sharing

We do not sell your personal data. We may share data only with:

• Trusted service providers (under confidentiality agreements)

• Legal authorities (when required by law)

• Third parties (only with your consent)

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations.

5. Cookies & Tracking Technologies

Our website and app may use cookies or similar technologies to:

• Remember your preferences

• Analyze usage behavior

• Improve performance

You can manage cookies through your browser settings.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request a copy of your data

• File a complaint with a privacy regulator

To exercise your rights, email us at privacy@poshsmarthome.com

7. Children's Privacy

POSH Smarthome does not knowingly collect data from children under 13. If we become aware of such collection, we will delete the data immediately.

8. Security

We use industry-standard security measures to safeguard your data, including encryption, firewalls, and secure data centers.

9. International Data Transfers

If you are outside Canada, your data may be transferred to and processed in Canada or other jurisdictions with data protection laws that may differ from yours.

10. Contact Us

For any privacy-related concerns or questions:

POSH Smarthome
Email: privacy@poshsmarthome.com
Website: https://poshsmarthome.com